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Subprocessors.

These providers process customer data on Evaria’s behalf, only as needed to run the service.

Current providers

ProviderPurposeDataLocation
Google Cloud and Firebase HostingHosting of the website and API, database, private audio storage, job queue and delivery of the website through Firebase Hosting.Account and billing records, documents, scripts, generated audio, request logs.United States (us-central1)
RunPodGPU speech synthesis for Standard and Studio narration.Prepared spoken script text and the Evaria reference voice; the generated audio is copied into Evaria’s own storage.RunPod GPU data centers (region not fixed)
MathpixUsed only when you import a PDF.Optical recognition of mathematics (OCR) in PDFs you import, so formulas can be read aloud.The pages you select from an imported PDF. Evaria asks Mathpix not to use them to improve its service and asks Mathpix to delete each OCR job once the transcription has been read.United States
ResendTransactional email: sign-in links, notifications when a narration is ready, and contact-form alerts to the Evaria team.Email address and message content.United States (US East)
StripeUsed once paid plans are open.Payment processing, subscriptions, invoices and the billing portal.Name, email address, payment details (handled by Stripe; Evaria never receives full card numbers) and purchase history.United States and other countries where Stripe operates
Zoho MailThe hello@evaria.ai support mailbox.Messages you send to Evaria by email.United States

Changes

We update this page before a new provider starts processing customer data. Account holders are told about significant changes by email.